VEZAVIA AcademyVEZAVIA Academy / Learning and development

Programme curriculum

Two levels, with a clear path from foundation to professional practice.

The programme consists of Foundation and Advanced only, with practical content organised within each level.

01

Level 01

Foundation

Foundation level
Hospitality principles and guest serviceDaily stay managementUnit-operation essentials
Practical assignment

Apply hospitality, guest-service, and daily stay-management fundamentals to a training unit.

02

Level 02

Advanced

Advanced level
Stay and property managementThe guest experienceAdvanced operations and follow-up
Practical assignment

Build an integrated approach to stay and property management while improving the guest experience.